You must cancel your account before the renew date of your contract.
On the following example, you have 19 days before the renew date of your contract if you don't cancel before the 08th of February, your contract will be automatically renewed. (The following information is available on Settings>Billing>Account.
How do I Cancel my account
- Go to Settings>Billing>Account.
- On the bottom of the page Click on Cancel My account.
- Your account will be Automatically deleted from StarshipIT.