Support - StarShipIT Integrated Shipping and Tracking Software                                            

Fastway Setup

To use Fastway with ShipIT you first need an API key from Fastway. Get your Fastways API key here.Once you have created the API key you will need to get Fastway to associate this with your account and setup labels. Send an email to containing your Company name, Fast Label login email address and API key. We will send this information off to Fastways and get your account activated.

To setup Fastway:

 To setup your Fastway account, go to Settings > Carriers > Add Courier > Fastway. Once there you must check the enable Fastway checkbox. When your API key is created, a user is also created in the Fastways system. You need to enter the user key into StarShipIt along with the API key. If you know Your API key and not your user key, we have a lookup feature on the Fastways settings page to make this easier. Simply click Get Users For Key to find your user key. Click Save to save your information.


If your account does not have the correct privileges active you may receive this error. 

To solve this Send an email to (for Australia) or (For New Zealand) and request that your account be accessable. Once they reply, go back to the integration page and click 'Get users for key' again.

If successful, the result should look like this.

Copy the ID (shown by the red arrow) into the UserID box and click 'Save'

Your Fastway account is now attached.

Adding Product Codes:

To complete the Integration you will need to add in your Product codes.

To do this you will need to go to the 'Boxes' page in 'Settings'. Select the boxes or satchels you wish to assign product codes to and enter the code into the appropriate section. The codes used to designate a box or satchel a product code can be viewed by clicking the 'View Fastway Packages' link at the bottom of the page.

For information on adding a box see the details here.

Adding Postcodes:

You may also want to add Postcodes. By default, when addresses are imported, the system will query Fastway to see if the it is supported. If not it can be assigned to your secondary Carrier. However you can also associate Fastway with your own custom Postcode list.

Once you have a file containing your postcodes go to 'Settings'->'Carriers'->'Fastway' and click 'Choose File'. Then select the file and click 'Ok'. Once you have loaded the file click 'Save'. See Below.

And that is it. Your Fastway account is all set up, ready to use.


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