Does StarShipIT automatically update my eCommerce Platform?

StarShipIT sends the Order Status, Tracking Number, and Carrier name to your selling channel or marketplace when a label is generated.

This update can happen as soon as you print or when you manifest your orders.

The default on your account will be set-up to write-back on printing.

If you want to change it to write-back on dispatch you can:-

Settings>Integration>Update Cart on Dispatch

*Write-back is not available in Xero

EXAMPLE

  • You have an order in Magento which is imported into StarShipIT
  • The order has a status of 'Pending' in Magento
  • Once you process the order in StarShipIT, Magento will be automatically updated with the status of the order and tracking information
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