Overview - Package set-up

Boxes can be set up based on a combination of your courier rates, the size of what you ship and/or the weight of what you ship. You can create boxes for Flat Rates, Dead Weights, Standard boxes Satchels or commonly used boxes. ShipIT makes it easy to accommodate they different  ways you ship. 

Here we will document five of our most commonly used boxes. 

 1) Flat Rates

If your carriers charges are calculated as a flat rate based on weight then you would set up a box for each flat rate weight setting you have. 

Lets assume your carrier offers you a flat rate from 0-5 kgs and a flat rate from 5-10kgs you would need to set up 2 boxes by selecting

Settings > Package set up


Enter 4.9 for the Weight and deactivate Automatically calculate the package weight from order items(we deactivate this so that the actual weight is not imported and just the default weight is used).


Choose the L x W x H that best represents the size of the packages you are sending. We have entered in .1 x .1 x .1 as on a flat rate we are assuming the dimension of the box will not impact the cost of delivering the package. 


You have the option to make this the default box when importing or you can leave it unselected and then choose a box when printing. If it is selected as the default box you can over ride this manually within eShip prior to printing the label. 


You would set up the second box in the same way except with a weight of 9.9.


As you can see we have 2 boxes set up. 


When you come to print (if you have not create one of these boxes as the default) you will have the option to select one of these boxes. If you have created a default box it will be assigned to each order enabling a seamless creation of consignments. 


2) Dead Weights 


Dead weight pre defined boxes can be used if your courier charges you on the exact weight of the item your are shipping and not the dimensions. For dead weight shipping ShipIT can auto calculate the weight of the item for you when the order is imported.


To create a dead weight box select  


Settings > Package set up



Select Automatically calculate the package weight from order items this will ensure that ShipIT will import the weight from your integrated platform and automatically populate the box weight. 


Set the L x W x H to .01


Set the Weight to 0 (the weight will be overwritten by what is imported from the integrated platform).



3) Standard boxes

Standard boxes are great when you use the same set of boxes for every order. With standard boxes you are getting charged by your courier based on dimensions, weight or a combo of both. 

Lets say you are shipping using 4 default boxes all varying in weight and dimensions. 

 Lets create the first box select

Settings > Package set up




Select Automatically calculate the package weight from orders.


Enter in the L X W X H of the box you will be using.


Enter in the weight range for this size box by entering in Min Weight and Max Weight.


By selecting these options ShipIT will import the weight of the item in the order and automatically assign it to the correct box with the corresponding weight range.


In the example below we have set up 4 boxes ranging in weight from .1 kg up to 8 kgs. If an order comes in that weights 5.5 kgs it will be automatically assigned to the Clothes box large. 


If you deselect Automatically calculate the package weight from order items then you will need to allocate the order to the correct box at time of printing. 

 4) Multiple box sizes and custom weights

If you have many box sizes and get charged based on customs weights then we suggest you keep one standard box and manually update the size of the box for every order. Or alternatively you can create a box for each sized box. 

5) Satchels

You can also set up satchels within boxes. To define a satchel when setting up a box make sure the height is set to 0. 

Settings > Package set up

Boxey but clever!


It’s important to understand that incorrectly set up boxes may result in extra charges by your courier company. Every business has different needs your box set up will be unique to how you ship. Only you know the best set up based on the rates provided by your courier company.  Please double check and make sure your boxes are aligned with the rates your courier is offering you. While we love to help you get set up we will not take any responsibility for charges received from the courier company due to incorrect box set up.


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